info@providentfm.com

Privacy Policy

Effective Date: July 22, 2026

Provident Financial Management (“Provident Financial Management,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or otherwise interact with our online services.

This Privacy Policy is intended to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and, where applicable, the European Union General Data Protection Regulation (GDPR) and the United Kingdom GDPR.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect only the information necessary to operate our website, respond to inquiries, and provide our professional services.

Information You Voluntarily Provide

If you contact us through our website, you may voluntarily provide personal information, including:

  • Name
  • Email address
  • Telephone number
  • Any information you include in your message

Providing this information is entirely voluntary. We use it solely to respond to your inquiry or otherwise communicate with you regarding your request.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website and hosting infrastructure. This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • Website performance and diagnostic information

This information is used primarily to:

  • Maintain website security
  • Improve website performance
  • Diagnose technical issues
  • Understand overall website usage trends

Where required by applicable law, non-essential analytics are collected only after you have provided consent through our cookie consent banner.

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Responding to inquiries submitted through our website
  • Communicating with prospective and existing clients
  • Operating, maintaining, and securing our website
  • Monitoring website performance and reliability
  • Improving the usability and functionality of our website
  • Complying with applicable legal or regulatory obligations
  • Protecting our legal rights and preventing misuse of our website

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction that requires a legal basis for processing personal information, we rely on one or more of the following legal bases:

Consent

Where required, we process information based on your consent, including your consent to non-essential cookies and similar technologies.

Legitimate Interests

We process information where necessary for our legitimate interests, including:

  • Operating and maintaining our website
  • Responding to inquiries
  • Protecting the security of our systems
  • Improving website performance
  • Preventing fraud and misuse

We consider these interests to be balanced against your privacy rights.

Legal Obligations

We may process personal information when necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide functionality, maintain website security, remember your privacy preferences, and, with your consent, collect limited analytics regarding website performance.

Cookies are small text files stored on your device that help websites operate efficiently and improve the visitor experience.

The cookies used on our website generally fall into the following categories:

  • Necessary Cookies – Required for the operation, security, and basic functionality of the website.
  • Preference Cookies – Used to remember your privacy and cookie preferences.
  • Statistics Cookies – Used, with your consent where required, to help us understand how visitors interact with our website and improve website performance.

Our website does not use cookies for cross-context behavioral advertising or targeted advertising.

Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner that allows you to manage your cookie preferences.

You may:

  • Accept all cookies
  • Decline non-essential cookies
  • Customize your cookie preferences

You may also change or withdraw your consent at any time by selecting the Cookie Settings link available on our website.

Cookie Declaration

A current list of the cookies used on this website, including their purpose, provider, duration, and category, is maintained automatically through our cookie management platform.

Because this declaration is generated from periodic website scans, it reflects the current cookies in use and may change as our website evolves.

Please refer to our Cookie Declaration for the most up-to-date information regarding cookies used on this website.

Third-Party Service Providers

We use a limited number of trusted third-party service providers to support the operation of our website. Depending on your interaction with the website, these providers may process certain technical or personal information on our behalf.

These providers may include:

  • Website hosting providers
  • Website security providers
  • Content delivery network (CDN) providers
  • Cookie consent management providers
  • Website analytics providers (only where consent has been provided, if required)

These service providers process information only as necessary to provide their services and are not authorized to use your information for their own independent marketing purposes.

Information Sharing and Disclosure

We do not sell your personal information.

We do not share your personal information for cross-context behavioral advertising.

We do not rent or trade personal information to third parties.

We may disclose information only when necessary to:

  • Provide requested services
  • Operate our website through trusted service providers
  • Comply with applicable laws, court orders, or legal processes
  • Protect the rights, safety, or property of Provident Financial Management, our clients, or others
  • Investigate fraud, security incidents, or other unlawful activity

Any third-party service providers that process information on our behalf are expected to maintain appropriate safeguards consistent with applicable privacy laws.

Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information under applicable privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the General Data Protection Regulation (GDPR), and other applicable laws.

These rights may include the ability to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to applicable legal exceptions.
  • Request information regarding how your personal information has been collected, used, or disclosed.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain types of processing where permitted by law.
  • Request a copy of your personal information in a portable format where applicable.
  • Submit a complaint to the appropriate regulatory authority if you believe your privacy rights have been violated.

We will respond to verified requests in accordance with applicable law.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

  • Right to Know the categories and specific pieces of personal information we collect about you.
  • Right to Request Deletion of personal information, subject to certain legal exceptions.
  • Right to Correct inaccurate personal information maintained by us.
  • Right to Limit the use of sensitive personal information, where applicable.
  • Right to Non-Discrimination for exercising your privacy rights.
  • Right to Opt Out of the sale or sharing of personal information, where applicable.

Provident Financial Management does not sell personal information.

Provident Financial Management does not share personal information for cross-context behavioral advertising.

Although we do not engage in these activities, California residents may still submit privacy requests using the contact information provided below.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with similar privacy protections, you may have the following rights:

  • Right of Access
  • Right to Rectification
  • Right to Erasure (“Right to be Forgotten”)
  • Right to Restrict Processing
  • Right to Object to Processing
  • Right to Data Portability
  • Right to Withdraw Consent
  • Right to Lodge a Complaint with your local supervisory authority

Where we rely on your consent to process personal information, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

Exercising Your Privacy Rights

If you wish to exercise any applicable privacy rights, please contact us using the contact information provided at the end of this Privacy Policy.

To protect your privacy, we may request information sufficient to verify your identity before responding to certain requests.

We will respond within the timeframes required by applicable law.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries.
  • Maintain appropriate business records.
  • Comply with legal, accounting, or regulatory obligations.
  • Resolve disputes and enforce our legal rights.

When personal information is no longer required for these purposes, we will securely delete or anonymize it where reasonably practicable.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards may include secure hosting environments, website security measures, encrypted communications where appropriate, access controls, and ongoing maintenance of our website infrastructure.

While we strive to protect personal information, no method of transmitting information over the Internet or storing electronic data is completely secure. Accordingly, we cannot guarantee absolute security.

International Visitors

Our business is located in the United States.

If you access our website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.

By using our website or voluntarily submitting personal information, you acknowledge that such transfers may occur in accordance with applicable law.

Where required, we will implement appropriate safeguards for international transfers of personal information.

Children’s Privacy

Our website is intended for adults and professional clients.

We do not knowingly collect personal information from children under the age of 13, and our website is not directed toward children.

If we become aware that we have inadvertently collected personal information from a child in violation of applicable law, we will take reasonable steps to delete that information promptly.

If you believe a child has provided us with personal information, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites for your convenience or informational purposes.

We are not responsible for the privacy practices, content, or security of websites that we do not own or control.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, technology, or website functionality.

When material changes are made, we will update the Effective Date at the top of this page.

Your continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Provident Financial Management

3130 Wilshire Blvd.
Suite 600
Santa Monica, CA 90403

Phone: (310) 282-0477

You may also contact us through the contact form available on this website.